This privacy notice explains how Pawfect Grooming handles personal data when you use the website, contact us, or ask about our pet grooming services. It applies to our appointment-based studio and to information shared for booking, service planning, and follow-up communication.
When you contact Pawfect Grooming, we may process your name, email address, phone number if you provide it, your message, the pet details you choose to share, and the grooming service you request. We also process limited technical data such as server request metadata and browser or device information needed to run the website and keep it secure.
We receive personal data when you submit a contact form, send an email, call us, or share details during a booking conversation. Technical data is collected automatically when you use the website, including information needed for delivery, security, and basic site operation.
The website uses essential cookies to support basic functions such as page delivery and form handling, and preference cookies to remember privacy choices. We do not confirm analytics or marketing cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but some parts of the site may not work properly if essential cookies are disabled.
We process personal data to respond to inquiries, arrange appointments, prepare for grooming visits, and provide follow-up communication about the requested service. We also use data to operate the website, maintain security, keep records, and manage any optional repeat-visit reminders if you choose to receive them.
We may share limited data with service providers that help us operate the website, deliver technical support, or manage communications. These parties should use the data only for the services they provide to us and should handle it under appropriate confidentiality and security obligations.
We may share personal data with public authorities if required by law, court order, or a valid legal process. We may also disclose information where needed to protect our rights, our customers, or the security of the website and studio operations.
You may ask to access, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows. If you want to review a booking record or update contact details, we will use reasonable steps to verify the request before acting on it.
To make a privacy request, use one of the contact methods listed in this notice and describe what you want us to do. We may ask for enough information to confirm the request and to protect your pet and booking records from unauthorized access.
Inquiry and booking records are kept for the period needed to respond, manage the service, and maintain ordinary business records. When data is no longer needed, we delete it or de-identify it unless a longer period is required by law or for a legitimate business reason such as recordkeeping or dispute handling.
If we make a material change, we will update this page and may use reasonable notice where appropriate. The version in effect is the one posted on the website at the time you review it.
Use the contact details below for privacy questions, access requests, or concerns about how your data is handled.
